Effective Date: June 26, 2026

At Saswat Infrastructure, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with us through our digital platforms.

By using our website, you agree to the practices described in this Privacy Policy.

1. Age Restriction & Eligibility

Our website and services are intended solely for individuals who are at least 18 years of age. Saswat Infrastructure does not knowingly collect or solicit personal information from minors. If we learn that we have inadvertently collected personal data from a child under 18, we will delete that information immediately.

2. Information We Collect

We may collect the following information when you visit our website or submit an enquiry:

• Full Name
• Mobile Number
• Email Address
• City/Location
• Project Preferences
• Any additional information voluntarily shared through enquiry forms
• Technical information such as IP address, browser type, device information, cookies, and browsing behaviour

3. How We Use Your Information

The information collected may be used to:

• Respond to your enquiries and requests.
• Provide information about our projects, offers, and services.
• Schedule site visits or sales consultations.
• Improve our website and customer experience.
• Send updates, newsletters, promotional communications, or event invitations.
• Comply with applicable legal and regulatory requirements.

4. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality. You may disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

Saswat Infrastructure does not sell, rent, or trade your personal information. We may share your information with:

• Authorised employees and sales representatives.
• Government authorities or regulatory bodies, when required by law.
• Technology partners involved in website hosting, analytics, CRM, or communication services.
• Business partners and marketing agencies assisting in our business operations. Such sharing is strictly limited on a “need-to-know” basis to facilitate services you have requested, or to deliver relevant project advertisements. These third parties operate as independent data processors and are bound by confidentiality obligations to maintain appropriate security standards.

6. Data Security & Limitation of Liability

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorised access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure. Saswat Infrastructure cannot guarantee absolute security. To the maximum extent permitted by law, Saswat Infrastructure shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from unauthorised data breaches, hacking, malware, or security failures beyond our reasonable control.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the business purposes outlined in this policy, service your requests, or comply with statutory legal, tax, and accounting requirements.

8. Marketing Communication & DND Waiver

By submitting your information through our website, advertisements, or lead forms, you authorise Saswat Infrastructure and its representatives to contact you via phone calls, SMS, WhatsApp, email, or other communication channels regarding project information, offers, updates, and related services.

You explicitly agree that your submission of contact details acts as an unambiguous waiver of any registration on the National Do Not Call (NDNC) registry or National Customer Preference Register (NCPR). This consent overrides any DND registry status and remains valid until you explicitly opt out by contacting us.

9. Third-Party Links

Our website may contain links to external websites. Saswat Infrastructure is not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies before sharing any information.

10. Your Rights

You may request to access your personal information, correct or update inaccurate information, request deletion of your information where legally permissible, or withdraw consent for marketing communications. Requests may be made using the contact details provided below.

11. Governing Law & Jurisdiction

This Privacy Policy and any disputes arising out of data privacy shall be governed by and construed in accordance with the laws of India. Any legal actions or proceedings related to this policy shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha.

12. Personal Data Breach Protocol

In accordance with the Digital Personal Data Protection Act (DPDPA), Saswat Infrastructure maintains an active incident response framework. In the highly unlikely event of an unauthorised personal data breach or technical security compromise, the company will promptly initiate containment measures, inform the affected individuals without undue delay, and submit a comprehensive report to the Data Protection Board of India (DPBI) within the legally mandated 72-hour discovery window.

13. Language Options & Accessibility

To ensure full transparency and compliance with localised regulations, this Privacy Policy is available in English. Website visitors and clients may request an official translated copy of this privacy notice in Odia or any other officially recognised language by submitting a formal request to our digital desk.

14. Right to Nominement

In accordance with your statutory rights, you have the right to nominate another individual to exercise your data access, correction, or erasure rights on your behalf in the event of your death, medical incapacity, or inability to manage your personal data profile. Nomination forms can be processed by contacting our Grievance Officer.

15. Changes to This Privacy Policy

Saswat Infrastructure reserves the right to modify or update this Privacy Policy at any time. Any revisions will be published on this page with the updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.

16. Contact Us & Grievance Officer

If you have any questions regarding this Privacy Policy, your data rights, or wish to file a complaint, please contact our designated Grievance Officer:

Saswat Infrastructure Pvt. Ltd.

627, Maharishi College Road, Saheed Nagar, Bhubaneswar, Odisha – 751007

Phone: +91 9777219565

Email: sales@saswatinfrastructure.com

To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, RCS, Email, WhatsApp, and Voice.